We have the feedback mechanisms in place to gather information about our customers experiences and preferences and are committed to regularly analysing this information so that we can make the necessary changes to improve our services and to enhance Malta & Gozo as a travel destination.

We recognize that the quality of our service depends on the everyday actions of our team, and on the level of professionality of our suppliers. Madletiks Ltd is committed to communicate with all stakeholders their roles within the company’s integrated management system, and to develop our personnel’s skills through training and mentoring in both their professional and vocational interests.